Frequently asked questions

Do you have a question about your order or our services? You may find the answer in frequently asked questions

Customer enquiries

If you need any help placing a new order, please get in touch with our customer service team at care@paloceras.com

Press

For all press enquiries and questions please contact press@paloceras.com

Bespoke

For any request regarding bespoke products, please send your message to atelier@paloceras.com

Business & other enquiries

Please send your enquiry to atelier@paloceras.com